PLACEHOLDER — NOT LEGAL ADVICE AND NOT BINDING. The sections below name the topics a document of this kind normally covers, so the page can be drafted and published without a code change. The wording must be written or reviewed by qualified counsel before this page is relied upon. Delete this notice when the approved text is in place.
Legal
Refund Policy
When a subscription payment can be refunded.
1. Scope
[To be drafted] Which payments this covers.
2. Refund eligibility
[To be drafted] The circumstances in which a refund is available. Do not publish a specific window — 14 days, 30 days — until the business has decided what it actually is.
3. How to request one
[To be drafted] The route to request, and what information is needed.
4. Processing time
[To be drafted] How long a refund takes once approved, and how it is returned.
5. Exceptions
[To be drafted] Anything non-refundable, stated plainly.